What's New

• Temporary service suspension for system maintenance (PDF, 81KB)
• Notice for Changes in Board Rates of CNY Deposits (PDF, 206KB)
• Announcement of Escrow Agency Fee Adjustment (PDF, 352KB)
• Notice to Corporate Clients on service maintenance during 8Jun to 9Jun (PDF, 387KB)
• Notice of Counter Cash Service Suspension for Kunming Branch of HSBC Bank (China) Company Limited (PDF, 475KB)
• Notice of Counter Cash Service and ATM Service Suspension for Dalian Branch of HSBC Bank (China) Company Limited (PDF, 521KB)
• Customer Notice on Migration of Account Relationship - Shanghai Xujiahui Sub-branch (PDF, 121KB)
• Notice of Global Liquidity Management Tariff update (PDF, 137KB)
• System maintenance notice on 31 Mar 2024 (PDF, 105KB)
• New fee item notice - Witness Service for Oversea Account Opening (PDF, 322KB)
• Notice on Changes in Standard Deposit Rates of Renminbi (CNY) Deposits (PDF, 641KB)
• Notice of GTS Tariff update (PDF, 299KB)
• Amended Service Fee Public Notice (PDF, 281KB)
• Customer Notice of Fully Digitalized Electronic Invoice Service (PDF, 370KB)
• Notice of Branch Service and ATM Service Suspension for 1F Beijing Branch of HSBC Bank (China) Company Limited (PDF, 504KB)
• Notice of Relocation of HSBC Bank (China) Company Limited Zhengzhou Branch (PDF, 443KB)
• Notice of Counter Service and ATM Service Suspension for Chengdu Branch of HSBC Bank (China) Company Limited (PDF, 457KB)
• Notice of Relocation of HSBC Bank (China) Company Limited Ningbo Branch (PDF, 441KB)
• Fully Digitized Electronic VAT Invoice (FDEI) Customer Notice (PDF, 364KB)
• Temporary Adjustment to Business Arrangement for HSBC Bank (China) Company Limited [15 Sept 2023] (PDF, 288KB)
• Notice of Relocation of HSBC Bank (China) Company Limited Foshan Branch (PDF, 445KB)
• Notice of Relocation of HSBC Bank (China) Company Limited Wuxi Branch (PDF, 460KB)
• Notice regarding the Revision of Relationship Terms of Business (PDF, 398KB)
• Notice for Changes in Board Rates of CNY Deposits (PDF, 497KB)
• Renminbi Cash Deposit and Withdrawal Service Arrangement of HSBC Bank (China) Company Limited (PDF, 376KB)
• Temporary Adjustment to Business Arrangement for HSBC Bank (China) Company Limited [17 July 2023] (PDF, 290KB)
• Notice of the relocation of HSBC Bank (China) Company Limited Foshan Branch (PDF, 441KB)
• Notice of Amendments to China Country Conditions (PDF, 409KB)
• Notice regarding the Revision of General Terms and Conditions (Business Account Holders) (PDF, 404KB)
• Notice of Identification Document Expiration Action (PDF, 487KB)
• Notification on the General Terms and Conditions (For business Account Holders) and the General Terms and Conditions (For Personal Account Holders) (PDF, 423KB)
• Notice of GTS Tariff update (PDF, 349KB)
• Notice of Cash Service Suspension for some outlets of HSBC Bank (China) Company Limited (PDF, 564KB)
• Notice regarding the Revision of General Terms and Conditions (PDF, 406KB)
• Adjustment to Yangzhou Branch Business Arrangement for Covid-19 Prevention and Control (PDF, 297KB)
• Adjustment to Taiyuan Branch Business Arrangement (PDF, 522KB)
• Adjustment to Shenyang Branch Business Arrangement (PDF, 482KB)
• Adjustment to Tangshan Branch Business Arrangement (PDF, 389KB)
• Adjustment to Zhangjiagang Sub-branch Business Arrangement (PDF, 366KB)
• Adjustment to Kunshan Sub-branch Business Arrangement for Covid-19 Prevention and Control (PDF, 296KB)
• Adjustment to Taicang Sub-branch Business Arrangement for Covid-19 Prevention and Control (PDF, 296KB)
• Adjustment to Nantong Branch Business Arrangement (PDF, 290KB)
• Adjustment to Shenyang Branch Business Arrangement (PDF, 485KB)
• Temporary Adjustment to Shanghai Xujiahui Sub-branch Business Arrangement for Covid-19 Prevention and Control (PDF, 407KB)
• Temporary Adjustment to Branch Business Arrangement for Covid-19 Prevention and Control (PDF, 262KB)
• Service Arrangement under COVID-19 (PDF, 368KB)
• Temporary adjustment to Tangshan business arrangement for Covid-19 prevention and control (PDF, 299KB)
• Adjustment to Yangjiang Branch Business Arrangement (PDF, 475KB)
• Adjustment to Changchun Branch Business Arrangement (PDF, 519KB)
• Temporary adjustment to Dongguan business arrangement for Covid-19 prevention and control (PDF, 271KB)
• Adjustment to Yangjiang Branch Business Arrangement (PDF, 479KB)
• New Service Fee Public Notice-Cross Border E Commerce(Effective from 28 Apr 2022) (PDF, 182KB)
• Adjustment to Xi'an Branch Business Arrangement (PDF, 435KB)
• Adjustment to Branch Business Arrangement (PDF, 367KB)
• Adjustment to Branch Business Hours of HSBC Jiangyin Sub-Branch (PDF, 417KB)
• Adjustment to Branch Business Hours of HSBC Yixing Sub-Branch (PDF, 418KB)
• Notice of Stopping Issuing Foreign Currency Demand Draft (PDF, 53KB)
• Notice regarding the Revision of General Terms and Conditions (For Personal Sole Account, Joint Account and Business Account Holders) (PDF, 409KB)
• Report List (PDF, 293KB)
• Zhuhai Sub-branch Business Arrangement (PDF, 402KB)
• Adjustment to Branch Business Arrangement (PDF, 398KB)
• Notice for Changes in interest rate options of CNY deposits (Effective from 21 Jun2021) (PDF, 408KB)
• HSBC-KPMG-GS1 report - Retail's Realignment - The road ahead for omnichannel in the Greater Bay Area (PDF, 6.27MB)
• New Service Fee Public Notice (PDF, 456KB)
• Update of Existing Service Fee Public Notice - GTS (Effective from 01 Aug 2021) (PDF, 339KB)
• New Service Fee Public Notice (PDF, 15KB)
• Update of Existing Service Fee Public Notice-OVERSEAS_LOCAL REMITTANCES (Effective from 01 Dec 2020) (PDF, 338KB)
• Notice for Changes in Board Rates of Foreign Currency Deposits (Effective from 1 Dec 2020) (PDF, 235KB)
• Updated HSBC China Global Trade And Receivable Finance Standard Trade Terms (PDF, 65.4KB)
• New Service Fee Public Notice - Securities Services - Insurance Custody (PDF, 98KB)
• Notice of Document Update for Liquidity Investment Solutions (PDF, 56KB)
• Tariff of Accounts and Services for Corporate Customers (Effective from 1 July 2020) (PDF, 136KB)
• Tariff of Accounts and Services (Effective from 8 May 2020) (PDF, 137KB)
• Fee Standard Update Public Notice (Effective from 9 April 2020) (PDF, 430KB)
• Notice regarding the Revision of General Terms and Conditions (For Personal Sole Account, Joint Account and Business Account Holders) (PDF, 65KB)
• New Service Fee Public Notice (Effective from 17 April 2020) (PDF, 310KB)
• Notice for Changes in Board Rates of Foreign Currency Deposits(Effective from 1 April 2020) (PDF, 419KB)
• Tariff of Accounts and Services (Effective from 1 Dec 2019) (PDF, 136KB)
• Notice of Displaying “NRA” before Non-resident Account Number (PDF, 114KB)
• HSBC warns against phishing email (PDF, 87KB)
• Tariff of Accounts and Services (Effective from 30 Sep 2019) (PDF, 136KB)
• Tariff of Accounts and Services (Effective from 5 Oct 2019) (PDF, 141KB)
• AUD Board Rate Change Public Notice (PDF, 136KB)
• Fee Standard Update Public Notice - HSS ISV (PDF, 41KB)
• Update of Existing Service Fee Public Notice (Effective from 01 Dec 2019) (PDF, 487KB)
• Notice of Services Adjustment of HSBC Bank (China) Company Limited Zhongshan Sub-Branch and Zhongshan Lihe Plaza Sub-Branch (PDF, 278KB)
• Notice of Relocation and Services Adjustment of HSBC Bank (China) Company Limited Qingdao Laoshan District Sub-branch (PDF, 302KB)
• New Service Fee Public Notice (Effective from 1 Mar 2019) (PDF, 182KB)
• Notice of Relocation and Services Adjustment of HSBC Bank (China) Company Limited Shanghai Pilot Free Trade Zone Sub-Branch (PDF, 283KB)
• Euro Payment Overseas Intermediary Bank Change Notice (PDF, 116KB)
• Notice of Corporate Customer Service hotline (PDF, 225KB)
• New Service Fee Public Notice (Effective from 7 Dec 2018) (PDF, 163KB)
• Notice of Relocation and Services Adjustment of HSBC Bank (China) Company Limited Hangzhou Branch (PDF, 268KB)
• New Service Fee Public Notice - Structuring and Service Fee (Effective from 1 Dec 2018) (PDF, 164KB)
• Notice of Relocation of HSBC Bank (China) Company Limited Xi’an Branch (PDF, 280KB)
• New Service Fee Public Notice (Effective from 1 Dec 2018) (PDF, 48KB)
• Standard Trade Terms Effective (PDF, 218KB)
• New Service Fee Public Notice (Effective from 1 Oct 2018) (PDF, 132KB)
• Update for RMB local payment pricing for corporate customer (Effective from 5 February) (PDF, 209KB)
• Notice of Relocation and Services Adjustment of HSBC Bank (China) Company Limited Guangzhou Branch (PDF, 195KB)
• New Collection Channel Service Fee (PDF, 224KB)
• Notice of Upgrading Smart-form Applications (PDF, 152KB)
• Change of corporate reconciliation call center telephone number (PDF, 715KB)
• Addition of New Commodity Finance Service Charge ( Effect from 20 Sep. 2017) (PDF, 2.07MB)
• E-Delivery Service Migration Notification (PDF, 167KB)
• Notice of Phone Banking Service Removal for Corporate Customers (PDF, 112KB)
• China Domestic Payment System Upgrade
  

  HSBC China is planned to upgrade existing domestic RMB payment system from Saturday, 5 November 2016 to Sunday, 6 November 2016. From 7 November 2016, HSBC China will use new system to provide better service for domestic payment and collections service. Find out more (PDF, 100KB)

• Web Public Notice Regarding POS Business Exit (PDF, 165KB)
• Service Charge and Notice for Corporate Customers
• The Notice of New Domestic Payment Application Form and Overseas Payment Application Form (PDF, 106KB)
• HSBC Bank (China) Company Limited: Notification on Implementing of Replacing Business Tax (BT) with Value Added Tax (VAT) (VAT reform) (PDF, 354KB)
• EUR, JPY Board Rate Adjustment Public Notice (PDF, 138KB)
• Notice of launching Smart Form for FCY_RMB Cross-border payment (PDF, 27KB)
• Notice on Consolidated Billing Service (PDF, 338KB)
• Issuance of Large-denomination Certificate of Deposit for Corporate Clients
  
  • HSBC Corporate Client Large-denomination Certificates of Deposit Fact Sheet (1 Month) (PDF, 482KB)
  • HSBC Corporate Client Large-denomination Certificates of Deposit Fact Sheet (3 Months) (PDF, 482KB)
  • HSBC Corporate Client Large-denomination Certificates of Deposit Fact Sheet (6 Months) (PDF, 485KB)
  • HSBC Corporate Client Large-denomination Certificates of Deposit Fact Sheet (9 Months) (PDF, 485KB)
  • HSBC Corporate Client Large-denomination Certificates of Deposit Fact Sheet (12 Months) (PDF, 485KB)
  • HSBC Corporate Client Large-denomination Certificates of Deposit Fact Sheet (24 Months) (PDF, 487KB)
• Historical Factsheets for Certificates of Deposit (May, 2022) (PDF, 2.45MB)
• Historical Factsheets for Certificates of Deposit (April, 2022) (PDF, 2.45MB)
• Historical Factsheets for Certificates of Deposit (March, 2022) (PDF, 2.04MB)
• Historical Factsheets for Certificates of Deposit (February, 2022) (PDF, 2.05MB)
• Historical Factsheets for Certificates of Deposit (January, 2022) (PDF, 2.04MB)
• Historical Factsheets for Certificates of Deposit (December, 2021) (PDF, 2.04MB)
• Historical Factsheets for Certificates of Deposit (November, 2021) (PDF, 2.45MB)
• Historical Factsheets for Certificates of Deposit (October, 2021) (PDF, 2.46MB)
• Historical Factsheets for Certificates of Deposit (September, 2021) (PDF, 3.46MB)
• Historical Factsheets for Certificates of Deposit (August, 2021) (PDF, 2.45MB)
• Historical Factsheets for Certificates of Deposit (July, 2021) (PDF, 2.87MB)
• Historical Factsheets for Certificates of Deposit (June, 2021) (PDF, 2.87MB)
• Historical Factsheets for Certificates of Deposit (May, 2021) (PDF, 2.45MB)
• Historical Factsheets for Certificates of Deposit (April, 2021) (PDF, 2.45MB)
• Historical Factsheets for Certificates of Deposit (March, 2021) (PDF, 2.47MB)
• Historical Factsheets for Certificates of Deposit (February, 2021) (PDF, 2.47MB)
• Historical Factsheets for Certificates of Deposit (January, 2021) (PDF, 2.49MB)
• Historical Factsheets for Certificates of Deposit (December, 2020) (PDF, 2.47MB)
• Historical Factsheets for Certificates of Deposit (November, 2020) (PDF, 2.47MB)
• Historical Factsheets for Certificates of Deposit (October, 2020) (PDF, 2.84MB)
• Historical Factsheets for Certificates of Deposit (September, 2020) (PDF, 2.48MB)
• Historical Factsheets for Certificates of Deposit (August, 2020) (PDF, 2.08MB)
• Historical Factsheets for Certificates of Deposit (July, 2020) (PDF, 1.22MB)
• Historical Factsheets for Certificates of Deposit (June, 2020) (PDF, 1.23MB)
• Historical Factsheets for Certificates of Deposit (March, 2020) (PDF, 2.92MB)
• Historical Factsheets for Certificates of Deposit (Feburary, 2020) (PDF, 2.99MB)
• Historical Factsheets for Certificates of Deposit (January, 2020) (PDF, 3MB)
• Historical Factsheets for Certificates of Deposit (December, 2019) (PDF, 3MB)
• Historical Factsheets for Certificates of Deposit (November, 2019) (PDF, 3MB)
• Historical Factsheets for Certificates of Deposit (October, 2019) (PDF, 3MB)
• Historical Factsheets for Certificates of Deposit (September, 2019) (PDF, 2.46MB)
• Historical Factsheets for Certificates of Deposit (August, 2019) (PDF, 2.47MB)
• Historical Factsheets for Certificates of Deposit (July, 2019) (PDF, 1.39MB)
• Historical Factsheets for Certificates of Deposit (June, 2019) (PDF, 1.39MB)
• Historical Factsheets for Certificates of Deposit (May, 2019) (PDF, 1.39MB)
• Historical Factsheets for Certificates of Deposit (April, 2019) (PDF, 1.19MB)
• Historical Factsheets for Certificates of Deposit (March, 2019) (PDF, 1.19MB)
• Historical Factsheets for Certificates of Deposit (February, 2019) (PDF, 1.39MB)
• Historical Factsheets for Certificates of Deposit (January, 2019) (PDF, 1.39MB)
• Announcement of stopping RMB Payment Application Form (for corporate customers)
• Notice on Change of Functions of Commercial Banking Phone Number
  

  From August 2, 2015, the existing phone banking number 400 882 6688 will not provide the manual service anymore and be changed to a self-service phone banking platform. Other functions except for the agent service remain unchanged.

  Please contact your designated Relationship Manager for any issues or assistance. Alternatively, you may also choose to leave us messages by clicking "Contact Us" on our public website www.hsbc.com.cn.

  Should you have any suggestions, please feel free to call 400 920 6779 or leave us messages by clicking "How to give feedback" on our public website www.hsbc.com.cn.

• Notice of termination of one-debit-multi-credit form for domestic RMB payment

HSBCnet Service Hotline

400 821 8878