Document Tracker

Enables you to track documents sent internationally by HSBC Bank (China) Company Limited.

This Document Tracker service is provided by courtesy of DHL Worldwide Express.

Quick Track

Please click the button below to track your Documentary Credits and Import & Export Bills.

When you enter the DHL tracking system, please:

  • input your HSBC Documentary Credit/Bill transaction reference number in the ‘HSBC Transaction Reference’ field

Receive Status Update

Please click the button below if you want to receive shipment updates and delivery status via email or SMS notification.

When you enter the DHL shipment track and alert system, please:

  • input your HSBC Documentary Credit/Bill transaction reference number in the ‘Shipper Reference’ field
  • input HSBC (in capital letter) in the ‘Customer Code’ field

Contact us

HSBCnet Service Hotline

400 821 8878

Hotline for Commercial Banking Customer. Customer from Global Banking please contact your Customer Service Manager directly.

HSBC China Business Official WeChat Accounts

HSBC China Business WeChat Subscription Account

HSBC China Business WeChat Subscription Account

A thought leadership content hub that shares market trends, expert insights, industry reports, and global sponsorship news.

HSBC China Business WeChat Service Account

HSBC China Business WeChat Service Account

Scan QR code to follow.

HSBCnet Mobile App


HSBCnet Mobile App-iPhone

iPhone
HSBCnet Mobile App-Android

Android