HSBC China Corporate WeChat Service Account

HSBC China Corporate WeChat Service Account

HSBC launched a mobile service for corporate customers to manage their accounts through WeChat, becoming the first foreign bank to make use of China’s most popular social media platform to enhance corporate clients’ digital banking experience.

Through the new HSBC WeChat Service Account, the Bank’s corporate customers in China can instantly conduct balance enquiries, receive transaction alerts, and contact relationship managers. An automated intelligent virtual assistant, or Chat-bot, has also been made available through the service.

The Chat-bot “Xiaohui” – named after one of the two characters used in HSBC’s Chinese name “Hui Feng” – allows corporate customers to make enquiries and receive information about account opening, FX market updates and HSBC products and services such as payments and trade transactions at anytime and anywhere.

Frank Fang

Frank Fang, Executive Vice President and Head of Commercial Banking, at HSBC China said: “China’s massive base of Internet and smart phones users has spurred explosive demand for digital banking services. While mobile payment is popular among retail customers, demand for more convenient mobile banking service by corporate customers is also growing rapidly. WeChat is China’s largest multi-functional social media platform with over one billion users. Utilising WeChat, we are able to help our corporate customers manage their finance more efficiently.”

 

Chat-bot Xiao Hui

  • 7X24 seamless smart interaction
  • Voice and text recognition
  • Powered up by AI intelligent, semantic analysis and profound RMs’ knowledge
  • Keep learning by experience

 

Scan the QR code and chat with Xiao Hui now!

Contact us

Commercial Banking Service Hotline

400 821 8878

 

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HSBC China WeChat Enterprise Account


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HSBC China Corporate Banking WeChat Service Account


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